Privacy

We at Fellowes Electrical Ltd take privacy very seriously and we understand that your privacy is very important to you. As a result, we take great precaution regarding how your personal data is used and stored when interacting with our website. We respect and value the privacy of everyone who visits this website and will only collect and use personal data in ways that are described here, and in a manner that is consistent with our obligations and your rights under the data protection laws.

Please read this Privacy Policy carefully and ensure that you understand it. Your acceptance of this Privacy Policy is deemed to occur upon your first use of this website. If you do not accept and agree with this Privacy Policy, you must stop using this website immediately.

Privacy Policy Breakdown

What information is being collected?

The only personal data we collect at Fellowes Electrical Ltd is anything submitted via the ‘Get in Touch’ contacts forms found across the website. This includes your name, telephone number, email address and any other personal information you choose to include in the message field. The purpose of the message field is for general enquiries, no sensitive information should be posted here.

Who is collecting it?

We at Fellowes Electrical Ltd are the only people who have access to your personal data that is submitted through the contact form.

How is it collected?

The data is collected through a web-based contact form, which sends out automated emails to our Fellowes Electrical business email account, which are securely hosted with Google Mail.

Why is it being collected?

We are collecting this data to allow our visitors to have an excellent user experience, where they can easily get in touch with any queries and questions they may have directly through the website, without having to open an email client and find our email address manually.

How will it be used?

Your personal data is just used by Fellowes Electrical Ltd to formulate a response via email. We may also use the information you provide as part of the project proposals and quotes and to score in our contacts systems, if you become a client.

Who will it be shared with?

Your personal data is not shared with any third parties. Emails are stored on a google email server, but this is secure.

Cookies

This website uses analytics services provided by Google Analytics. Website analytics refers to a set of tools used to collect and analyse anonymous usage information, enabling us to better understand how the website is used and how many visitors we are receiving. This enables us to streamline the website and improve usability. Although these cookies offer no security risks to you as tracking is anonymous, you do not have to allow them. If you do not wish to be tracked by Google analytics you can install the following add on:

Google Analytics opt-out browser add-on
Website users that don’t want their data reported by the Google Analytics JavaScript can install the Google Analytics opt-out browser add-on. This add-on instructs the Google Analytics JavaScript (ga.js, analytics.js, and dc.js) to prohibit sending information to Google Analytics. The browser add-on is available for most modern browsers. The Google Analytics opt-out browser add-on does not prevent information from being sent to the website itself or to other web analytics services. Learn more about the Google Analytics opt-out browser add-on.

You can find more information about how Google safeguards your data here:

Google – Protecting Your Data

Your Rights

You have the following rights under the GDPR, which this policy and way we manage your personal data is compliant with:

  • The right to be informed about our collection and use of personal data.
  • The right of access to the personal data we hold about you.
  • The right to rectification if any personal data we hold about you is inaccurate or incomplete.
  • The right to be forgotten (for us to remove any personal data we have stored on you).
  • The right to restrict the processing of your personal data.
  • The right to data portability (you can request any data we have to be used with other third parties).
  • The right to object to us using your personal data for particular purpose.

If you have any cause for complaint about our use of your personal data or if you wish to use your rights outlined above, please contact us using the details below and we will take the necessary action with you.

Contacting Us

If you have any questions about this website or this Privacy Policy, please contact us by email at info@felloweselectrical.co.uk. Please outline your query as clearly as possible.

Changes to our Privacy Policy

We may change this Privacy Policy from time to time (for example, if the law changes). Any changes will be documented on this website as soon as possible. Please note, you will be deemed to have accepted the terms of the Privacy Policy on your first use of the website following the changes. We recommend that you check this page regularly to keep up-to-date with any amendments.